Shipping policy

Shipping Policy

At Nastroscience, we aim to deliver your order safely and on time.

1. Order Processing
All orders are usually processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time
Delivery timelines may vary depending on your location and courier service availability. Most orders are delivered within 3–7 business days, but delays may occur during high-demand periods or due to courier issues.

3. Shipping Charges
Shipping charges, if applicable, will be shown at checkout before payment is completed.

4. Order Tracking
Once your order is shipped, you will receive tracking details through email, SMS, or WhatsApp, if available.

5. Delivery Delays
We are not responsible for delays caused by courier partners, weather conditions, incorrect shipping details, or other circumstances beyond our control.

6. Incorrect Address
Please ensure your shipping address and contact details are correct when placing the order. We are not responsible for orders shipped to an incorrect address provided by the customer.

7. Damaged or Missing Orders
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order details and relevant photos.

8. Contact
For shipping-related questions, contact us at [houseofluck5@gmail.com].